{"id":23790,"date":"2023-09-28T12:29:19","date_gmt":"2023-09-28T09:29:19","guid":{"rendered":"https:\/\/zumu.co\/iptal-iade-kosullari\/"},"modified":"2025-07-29T16:33:21","modified_gmt":"2025-07-29T13:33:21","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/zumu.co\/en\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23790\" class=\"elementor elementor-23790\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dab33c e-flex e-con-boxed e-con e-parent\" data-id=\"8dab33c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0b41d29 e-con-full e-flex e-con e-child\" data-id=\"0b41d29\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23908b4 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"23908b4\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title \">Cancellation &amp; Refund Policy<\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p><strong>Last Update:<\/strong> 15 July 2025<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-938a483 e-flex e-con-boxed e-con e-parent\" data-id=\"938a483\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f107c39 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"f107c39\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ada9259 e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"ada9259\" data-element_type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section10&quot;,&quot;ekit_sticky_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_on_desktop&quot;:&quot;desktop&quot;,&quot;ekit_sticky_on_tablet&quot;:&quot;tablet&quot;,&quot;ekit_sticky_on_mobile&quot;:&quot;mobile&quot;,&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d737e31 sticky-navigation animated-fast elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"d737e31\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dbd1c0d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section1\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">1. Free Trial Period<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-54477fc\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section2\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">2. Subscription Cancellation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-f32fb77\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section3\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">3. Refund Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-a8fe059\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section4\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">4. Exceptional Circumstances<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-d0b391d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section5\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">5. Legal Rights<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-1a3fdbf\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#section6\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">6. Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da740f4 e-con-full e-flex e-con e-child\" data-id=\"da740f4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4081049 e-con-full sticky-section e-flex e-con e-child\" data-id=\"4081049\" data-element_type=\"container\" id=\"section1\">\n\t\t<div class=\"elementor-element elementor-element-e54b50f e-con-full e-flex e-con e-child\" data-id=\"e54b50f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b47a9 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"e9b47a9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">1. Free Trial Period<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cccb818 e-con-full e-flex e-con e-child\" data-id=\"cccb818\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc02ad3 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"bc02ad3\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><b>1.1<\/b><\/span> Zumu offers a <span class=\"s1\"><b>7-day free trial<\/b><\/span> for all new users.<\/p><p class=\"p1\"><span class=\"s1\"><b>1.2<\/b><\/span> No charges are applied during the trial period.<\/p><p class=\"p2\"><b>1.3<\/b><span class=\"s2\"> At the end of the trial, unless the user cancels their subscription, <\/span><b>the selected plan will automatically become active and the relevant payment will be processed<\/b><span class=\"s2\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e17561 e-con-full sticky-section e-flex e-con e-child\" data-id=\"7e17561\" data-element_type=\"container\" id=\"section2\">\n\t\t<div class=\"elementor-element elementor-element-de17f83 e-con-full e-flex e-con e-child\" data-id=\"de17f83\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f07efe7 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"f07efe7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">2. Subscription Cancellation<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbf7187 e-con-full e-flex e-con e-child\" data-id=\"dbf7187\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c019c animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c8c019c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><b>2.1<\/b><\/span> Users may cancel their Zumu subscription at any time.<\/p><p class=\"p1\"><span class=\"s1\"><b>2.2<\/b><\/span> Cancellations can be made through the <i>Workspace Settings &gt; Billing<\/i> menu or by contacting <a href=\"mailto:support@zumu.co\">support@zumu.co<\/a>.<\/p><p class=\"p1\"><span class=\"s1\"><b>2.3<\/b><\/span> Upon cancellation, the current plan <span class=\"s1\"><b>remains active until the end of its billing cycle<\/b><\/span>, after which access to services will be terminated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e3d547 e-con-full sticky-section e-flex e-con e-child\" data-id=\"2e3d547\" data-element_type=\"container\" id=\"section3\">\n\t\t<div class=\"elementor-element elementor-element-d867907 e-con-full e-flex e-con e-child\" data-id=\"d867907\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09c13e9 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"09c13e9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">3. Refund Policy<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d86dc69 e-con-full e-flex e-con e-child\" data-id=\"d86dc69\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd40ae3 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"cd40ae3\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>3.1<\/b><span class=\"s1\"> Once the free trial has ended and the paid subscription period has started, <\/span><b>no refunds will be issued for the current billing period (monthly or annual)<\/b><span class=\"s1\">.<\/span><\/p><p class=\"p1\"><b>3.2<\/b><span class=\"s1\"> If a subscription is canceled, <\/span><b>no further charges will apply for upcoming billing periods<\/b><span class=\"s1\">.<\/span><\/p><p class=\"p2\"><span class=\"s2\"><b>3.3<\/b><\/span> Partial refunds for unused days are <span class=\"s2\"><b>not provided<\/b><\/span>.<\/p><p class=\"p2\"><span class=\"s2\"><b>3.4<\/b><\/span> It is the user\u2019s responsibility to cancel their subscription <span class=\"s2\"><b>prior to the renewal date<\/b><\/span> to avoid being charged for the next period.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6efc42f e-con-full sticky-section e-flex e-con e-child\" data-id=\"6efc42f\" data-element_type=\"container\" id=\"section4\">\n\t\t<div class=\"elementor-element elementor-element-6b7ae99 e-con-full e-flex e-con e-child\" data-id=\"6b7ae99\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bb166e animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"9bb166e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">4. Exceptional Circumstances<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c17dd0 e-con-full e-flex e-con e-child\" data-id=\"9c17dd0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f38989e animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f38989e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><b>4.1<\/b><\/span> In the event of significant technical failures not caused by the user, refund requests may be <span class=\"s1\"><b>individually reviewed and evaluated<\/b><\/span> by our support team.<\/p><p class=\"p1\"><span class=\"s1\"><b>4.2<\/b><\/span> In such cases, users are required to contact <a href=\"mailto:support@zumu.co\">support@zumu.co<\/a> with relevant details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97ce7ff e-con-full sticky-section e-flex e-con e-child\" data-id=\"97ce7ff\" data-element_type=\"container\" id=\"section5\">\n\t\t<div class=\"elementor-element elementor-element-c580a14 e-con-full e-flex e-con e-child\" data-id=\"c580a14\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b7ce26 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1b7ce26\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">5. Legal Rights<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-841f84e e-con-full e-flex e-con e-child\" data-id=\"841f84e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf6978 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5bf6978\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><b>5.1<\/b><\/span> Cancellation and refund requests are evaluated in accordance with applicable <span class=\"s1\"><b>consumer protection laws, distance selling regulations<\/b><\/span>, and <span class=\"s1\"><b>digital service legislation<\/b><\/span>.<\/p><p class=\"p2\"><b>5.2<\/b><span class=\"s2\"> If a user cancels during the free trial period, <\/span><b>no charges will be applied under any circumstances<\/b><span class=\"s2\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-234aeb8 e-con-full sticky-section e-flex e-con e-child\" data-id=\"234aeb8\" data-element_type=\"container\" id=\"section10\">\n\t\t<div class=\"elementor-element elementor-element-77bdb2f e-con-full e-flex e-con e-child\" data-id=\"77bdb2f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fce807 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"2fce807\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title \">6. Contact<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea7701e e-con-full e-flex e-con e-child\" data-id=\"ea7701e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac12081 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ac12081\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"3857\" data-end=\"4003\">Herhangi bir soru veya endi\u015feniz i\u00e7in bizimle a\u015fa\u011f\u0131daki bilgiler \u00fczerinden ileti\u015fime ge\u00e7ebilirsiniz:\u200b<\/p><p class=\"\" data-start=\"4005\" data-end=\"4200\"><strong data-start=\"2557\" data-end=\"2583\">Zumu Teknoloji Yaz\u0131l\u0131m Ltd. \u015eti.<\/strong><br data-start=\"2583\" data-end=\"2586\" \/>Adres: <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">Vi\u015fnezade Mah. S\u00fcleyman Seba Cad. No:79, Be\u015fikta\u015f, \u0130stanbul, T\u00fcrkiye<\/span><br data-start=\"2632\" data-end=\"2635\" \/>E-posta: <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"><a href=\"mailto:destek@zumu.co\" data-start=\"0\" data-end=\"17\" data-is-last-node=\"\" data-is-only-node=\"\">destek@zumu.co<\/a><\/span><br data-start=\"2683\" data-end=\"2686\" \/>Telefon: <span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">+90 (212) 706 6001<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy Last Update: 15 July 2025 1. Free Trial Period 2. Subscription Cancellation 3. Refund Policy 4. Exceptional Circumstances 5. Legal Rights 6. Contact 1. Free Trial Period 1.1 Zumu offers a 7-day free trial for all new users. 1.2 No charges are applied during the trial period. 1.3 At the end [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23790","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/pages\/23790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/comments?post=23790"}],"version-history":[{"count":7,"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/pages\/23790\/revisions"}],"predecessor-version":[{"id":23797,"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/pages\/23790\/revisions\/23797"}],"wp:attachment":[{"href":"https:\/\/zumu.co\/en\/wp-json\/wp\/v2\/media?parent=23790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}