Fast Response on Logistics Calls,
High Efficiency

Zumu AI integrates with logistics call centers to automate customer requests and provide timely and accurate responses.

Schedule Demo

Continuous Service

By responding to customer requests immediately, it ensures that communication is uninterrupted and continuous.

Productivity Increase

Automatically answers repetitive questions, reducing the workload of call center staff.

Cost Savings

Reduces costs by automating call processes. Reduces the rate of customer loss.

Quick Answers

It monitors logistics processes and responds to the customer in real time. Customers receive information at every stage.
AI Logistics Assistant

Highlight Features

Continuous Service: 24/7 Customer Contact

Zumu AI provides uninterrupted service in logistics call centers, ensuring your customers are always reachable. It responds quickly to customer requests with 24/7 automated response and eliminates gaps in communication.

Automated Customer Routing

Zumu AI quickly categorizes the requests in your call center and directs them to the right personnel. Thanks to this automatic routing, both customer satisfaction increases and your call center employees work more efficiently.

Real-time Information & Monitoring

Zumu AI tracks your logistics processes in real time and provides your customers with instant information. Up-to-date information on shipment, delivery status or any logistics process is quickly provided, so your customer is always informed.
For What?

AI Call Center Built for Your Business

Logistics Companies

Instant customer response and continuous communication during transportation, shipment and delivery processes. Customers have access to up-to-date information at all times.

E-Commerce Companies

Customers can get 24/7 support on issues such as shipping status, delivery dates and order tracking, thus increasing customer satisfaction.

Courier/Delivery Services

Zumu AI monitors every step, keeping both the customer and employees informed, speeding up the process and minimizing errors.

Warehouse/Stock Management

Zumu AI keeps track of stock levels and informs customers instantly, so ordering processes can proceed without disruption.

Transportation Companies

Customers receive up-to-date information about the transportation process at all times and have clear information about the delivery time and status.

Production & Supply Chain

Shipments and material procurement processes are monitored and warnings are made in advance in case of any disruption.

Global Supply Chain

Zumu AI tracks cross-border shipments, eliminating time difference and geographical barriers, ensuring continuous communication.

Customer Support Services

Zumu AI helps customer service teams be more efficient by automatically responding to frequently asked questions.