Frequently Asked Questions
FAQs, quick fixes, and official info on every feature.
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General questions
Zumu AI is a SaaS platform that automates customer communication over the phone with artificial intelligence. It manages appointment, booking and consultancy processes with 24/7, multilingual support.
The installation process is quite simple. Integration into your SIP, VoIP, CRM or reservation system is carried out by our technical team in a short time. The system is also easy to manage thanks to the user-friendly interface.
Zumu AI offers multilingual support. It can provide natural speech in many languages, especially Turkish and English. The system can be customized according to your language requests.
Yes. Our AI-powered agents work around the clock to respond to your customers instantly.
Zumu AI voice agents speak in a natural human voice. It does not follow a script, but analyzes the speech intent and produces real-time and fluent responses.
Zumu analyzes calls, routes them correctly and, when necessary, transfers appointment or information requests directly to your system. It can manage thousands of calls at the same time.
Zumu AI detects customer emotion through tone of voice and content analysis and reports satisfaction levels. This data provides businesses with continuous service improvement.
All communication processes are carried out on secure servers in compliance with KVKK and GDPR. Customer data is stored encrypted.
Pricing is customized according to the needs of your business and the volume of use. You can contact us for detailed information.
Zumu AI serves in health, beauty, consultancy, automotive, food and beverage, education and many other sectors. It is suitable for all businesses with appointment and customer service processes.